Privacy Policy

Effective Date: January 1, 2026 Last Updated: March 21, 2026

SBD.Services ("SBD," "we," "us," or "our") provides operational governance, systems health assessment, and facilities management services. We are committed to protecting the privacy of every individual who visits our website at https://www.sbd.services or engages with our services.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you. By using our website or engaging our services, you acknowledge that you have read and understand this policy.

1. Information We Collect

Information you provide directly:

• Contact information — name, email address, phone number, and mailing address, collected when you submit a contact form, request an assessment, or subscribe to communications

• Business and project information — facility type, location, operational scope, and service needs, provided when you inquire about operational health assessments or managed facilities services

• Communications — records of correspondence when you contact us via email, phone, or our website

Information collected automatically:

• Usage data — pages visited, time on site, referring URLs, links clicked, and general browsing behavior

• Device and browser data — IP address, browser type and version, operating system, device type, and screen resolution

• Cookies and similar technologies — small data files stored on your device that help us understand site usage and improve your experience (see Section 6 below)

We do not collect health data, biometric data, or other sensitive personal information through our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries, assessment requests, and service-related communications

• To evaluate your facility needs and prepare proposals, assessments, or service recommendations

• To deliver, manage, and improve our operational governance and facilities management services

• To send relevant updates and communications about our services (only with your consent)

• To maintain, improve, and secure our website and digital infrastructure

• To comply with legal obligations and protect our lawful interests

We do not use your personal information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We will never share your information with third parties for their own marketing purposes.

We may share information in the following limited circumstances:

• Service providers — trusted third-party vendors who assist with website hosting, email delivery, analytics, and business operations, bound by confidentiality obligations

• Legal compliance — when required to comply with applicable law, regulation, legal process, or enforceable government request

• Protection of rights — when necessary to protect the rights, safety, or property of SBD.Services, our clients, or the public

• Business transfers — in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction, subject to continued privacy protections

4. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communications, access controls, and secure hosting infrastructure.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable core site functionality and security

• Understand how visitors use our site (analytics)

• Remember your preferences across visits

You can manage cookie preferences through your browser settings. Disabling cookies may affect some site functionality. Our website does not currently respond to "Do Not Track" browser signals, though we respect your right to manage tracking through available browser controls.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you

• Correction — request correction of inaccurate or incomplete information

• Deletion — request deletion of your personal information, subject to legal retention requirements

• Opt-out — unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly

• Restrict processing — request that we limit how we use your data in certain circumstances

To exercise any of these rights, contact us at sbd.advisor@gmail.com. We will respond to verified requests within 30 days.

8. Washington State Residents

SBD.Services operates from the State of Washington. We comply with applicable Washington state privacy laws, including the Washington My Health My Data Act (RCW 19.373) to the extent it applies to our operations.

We do not collect consumer health data as defined under the My Health My Data Act through our website or standard service delivery. If our services ever require the collection of information that falls within the scope of this law, we will provide specific notice and obtain your consent before doing so.

9. Third-Party Links

Our website may contain links to third-party sites or services that are not operated by SBD.Services. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policy of any site you visit through a link from ours.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, contact us:

SBD.Services Seattle, Washington Email: sbd.advisor@gmail.com Web: www.sbd.services/contact-us